Our Commitment

 

When you deal with us, we make these commitments to you:

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Excellent Service

We are committed to providing a timely, punctual, professional, effective and efficient service to all customers.

 

Compassion & Respect

We are very cognisant of the fact that we provide treatment and care for some of the most vulnerable people in our community. They and their families are treated with the highest level of dignity and respect at all times by every member of our team.

 

Accountability & Trust

We are committed to a culture of accountability and open disclosure in all aspects of our services and strive to deal fairly with all clients, customers, employees and organisations that we interact with on a day-to-day basis.

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Safe Hands

We have been working directly with older adults, their families and healthcare facilities since 2001 and we know how to deliver the most effective and appropriate services in a time efficient manner. Our highly qualified team consists of Chartered Physiotherapists, Occupational Therapists, Exercise and Rehabilitation therapists who are fully insured, are members of their respective organisations and are CORU registered, so you can be sure that you’re in safe hands!

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Straight Talking

We will always give you an accurate assessments of what your issues are and will work with you to set and achieve realistic goals that will make a difference to you or a loved one’s quality of life.

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No Hidden Costs

We will give you an exact breakdown of all of our costs with no hidden surprises.

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